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Effective customer care /

Wellington, Patricia.

Effective customer care / - London ; Philadelphia : Kogan Page, c2010. - xiv, 130 p. : ill. ; - Creating success .

At head of title: The Sunday Times.

ISBN: 9780749460433 0749460431 9780749459987 (ebk) 0749459980 (ebk)

Subjects--Topical Terms:
Customer relations.
Customer services.
Customer relations
Customer services

Dewey Class. No.: 658.WEL

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Effective customer care /

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