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Operations and quality management /

Management, Institute of.

Operations and quality management / - USA Hodder & Stoughton Ltd, 1999. - 159 p. ; - Business checklists. .

This series offers practical guidance for middle and senior managers. Reflecting best management practice, this book offers point-by-point action checklists for operations and quality management. Each checklist comprises of the following various elements: a general introduction to each topic indicating the checklist's objectives; a definition of the management function or strategy; benefits and pitfalls of each topic; guidelines to a range of modern management techniques; details of additional information for further investigation including useful addresses and secondary reading; do's and don'ts; and "thought starters".

0340742917 (paperback) 9780340742914 (paperback)


management
quality management

658.53 OPE

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