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	1.	Total quality management third edition [eastern economy edition - indian reprint] / by Besterfield, Dale H Besterfield-Michna, Carol Besterfield, Glen H Besterfield-Sacre, Mary Edition: Third ed. Material type: Text Publication details: New Delhi Prentice-Hall of India Private Limited, 2005 Online resources: Click here to access online Availability: Items available for loan: Ichemc Library (5)Call number: 658.56 TOT, ... Items available for reference: Ichemc Library: Not for loan (5)Call number: 658.56 TOT, ... Place hold Log in to add tags Add to cart (remove)
	2.	Marketing management :the millennium edition. by Kotler,Philip Material type: Text Publication details: New Delhi Prentice Hall India, 1999 Online resources: Click here to access online Availability: Items available for loan: Ichemc Library (1)Call number: 658.8 KOT. Place hold Log in to add tags Add to cart (remove)

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